What is the check-in and check-out policy for 9Hotel Mercy?
Check-in is from 15:00 and check-out is by 12:00.
75 photos
9Hotel Mercy – A Favorite for Families in Lisbon
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Key details
About the Hotel
Rua Da Misericordia 76, Lisbon, 1200-273,
- Close to the historic center
Great
8.3
8.7
4.2
4.3
4-star hotel in Lisbon's Bairro Alto district with panoramic rooftop bar views
Rooftop Bar & Views
The hotel's
Rooms & Design
All
Location & Nearby Attractions
The hotel is 50 metres from
Dining & Breakfast
A
Family & Business Offerings
Babysitting and child services are available, and family rooms can accommodate a pack-and-play crib on request. The hotel provides a
Highlights
Location: 50 m from Trindade Theatre, 8 min walk to Rossio Station
Rooms: 47 rooms designed by Miguel Saraiva, suites with private terrace
Views: Rooftop bar with panoramic Tagus River and castle views
Dining: Daily breakfast buffet, coffee house, wine/champagne service
Family: Babysitting, family rooms, child amenities
Business: Coworking space, meeting rooms, concierge
“This hotel's modern rooftop bar and its prime location in the Bairro Alto district stand out; architect Miguel Saraiva's contemporary design adds a refined touch throughout. Its proximity to local dining and cultural spots makes it appealing. In my opinion, it's a solid choice for those wanting to be in the heart of Lisbon's action.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Superior Double Room2 persons24 sq. feet1 Double bedAir conditioningHeatingroom details
- Classic Double Room2 persons23 sq. feet1 Double bedAir conditioningHeatingroom details
- Club Double Room2 persons24 sq. feet1 Double bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Live entertainment
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
9Hotel Mercy Location
Rua Da Misericordia 76, Lisbon, 1200-273,
Explore Lisbon
Local Highlights
Rossio Square
7 minutes' walk
A vibrant hub with cafés and musicians. Great for people-watching and enjoying local culture in a picturesque setting.
Santa Justa Lift
9 minutes' walk
A historic elevator offering stunning views of Lisbon. Unique architecture and a great photo opportunity.
Time Out Market Lisboa
11 minutes' walk
A food market featuring diverse local and international favorites. Perfect for tasting regional delicacies.
Carmo Archaeological Museum
8 minutes' walk
An ancient convent housing fascinating archaeological finds. Notable for its atmospheric ruins and art collections.
Bike Tours
5 minutes' walk
Guided bike tours available for exploring Lisbon's historical sites. Ideal for all fitness levels; rentals also nearby.
Relaxing at Jardim Antonio Nobre
3 minutes' walk
A serene park space ideal for relaxation. Enjoy its lush scenery or a peaceful afternoon in beautiful surroundings.
Wild Beach Experiences
7 minutes' drive
Thrilling beach activities available such as surfing and kayaking. Seasonal bookings recommended for adventure lovers.
Sinal Vermelho
1 minute' walk
Cozy local eatery known for its seafood dishes and wines. Casual ambiance makes it a great spot for a quick meal.
Cervejaria Trindade
2 minutes' walk
Traditional Portuguese cuisine in a stunning historic setting. Signature dishes include grilled fish and craft beers.
Restaurant Sacramento
4 minutes' walk
Modern dining with a focus on Portuguese flavors. Elegant atmosphere with creative dishes; reservations recommended.
Bairro Alto
5 minutes' walk
Lively nightlife district with bars and clubs. A hotspot for live music, dance, and a vibrant crowd, ideal for night owls.
The National Museum of Contemporary Art
6 minutes' walk
Showcases Portuguese contemporary art in a striking palace. Regular showcases and family-friendly activities available.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 15 per person per day.
Pets
Pets are allowed on request.
Languages
English, Spanish, Portuguese, Polish, Russian, Ukrainian
Number of floors:
6
Number of rooms:
47
Former name
Mercy Hotel
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Friendly staff
Comfortable bed
Central location
Large room
Cons
Non-working AC
Weak soundproofing
Flooded bathroom
Guest reviewsbased on 615 reviews
Gérard from France
Single
Superior Double Room
4 nights in October 2025
|
Reviewed: December 09, 2025
6/10
Acceptable Stay with Some Issues
sewage smell dark decor
My stay had a few disappointments. Room 104 smelled like sewage. It was quite bad throughout my entire stay. The room decor was very dark. The patio was essentially unusable because of the heat and noise coming from the AC units.
0 Helpful
Carolyn from United Kingdom
Couple
classic double room
4 nights in November 2025
|
Reviewed: December 07, 2025
5/10
mildew smell slow draining
the location was acceptable, giving access to nearby restaurants.
the room smelled strongly of mildew. i reported this every day, but nothing was done besides a superficial cleaning. water also pooled in the shower, and the sink drained slowly.
0 Helpful
james from united kingdom
Couple
classic double room
3 nights in November 2025
|
Reviewed: November 16, 2025
7/10
a decent stay
excellent location friendly staff dark room disorienting decor
the location is excellent. it provided easy access to the subway, restaurants, and shops. the staff were very friendly and helpful.
the room was dark without enough lights. i nearly walked into the glass bathroom several times. the bathroom decor felt disorienting to me.
0 Helpful
Show more reviews
FAQs
About 9Hotel Mercy
How far is 9Hotel Mercy from Lisbon International Airport?
The hotel is 9 km from Lisbon International Airport.
What dining options are available at 9Hotel Mercy?
The hotel features an on-site lounge bar that serves breakfast and refreshments.
What amenities are available in the rooms at 9Hotel Mercy?
Rooms include air conditioning, free Wi-Fi, a minibar, a flat-screen TV, and coffee making facilities.
What attractions are located near 9Hotel Mercy?
Nearby attractions include Trindade Theatre (0.3 km), Rossio Train Station (0.5 km), and São Jorge Castle (2 km).
Is there parking available at 9Hotel Mercy?
Public parking is available nearby for 30 EUR per day, and reservation is needed.
Does 9Hotel Mercy provide business services?
The hotel offers a business center and meeting facilities for up to 18 people.
What is the policy for breakfast at 9Hotel Mercy?
Breakfast is available for an additional charge of 15 EUR.
What recreational activities does 9Hotel Mercy offer?
Guests can enjoy bike tours and walking tours organized by the hotel.
How far is 9Hotel Mercy from the city center?
The hotel is approximately 1 km from the city center of Lisbon.
What family-friendly amenities does 9Hotel Mercy provide?
The hotel offers free breakfast for children under 3 and reduced-price breakfast for children aged between 3 and 12.
Does 9Hotel Mercy have accessibility features?
The hotel provides wheelchair access and features include facilities suitable for guests with limited mobility.
Can guests request early check-in or late check-out at 9Hotel Mercy?
Early check-in and late check-out are subject to availability and must be arranged with the hotel.
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