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9Hotel Mercy Lisbon Exterior photo9Hotel Mercy Lisbon Beds photo9Hotel Mercy Lisbon Macro Details photo

9Hotel Mercy – A Favorite for Families in Lisbon

•
8.2|Great
Check rooms and rates
From$100 /nightOnly on Our Website-10%
Check-in
10Nov
Check-out
11Nov
Guests
2 Guests
Key details

About the Hotel

Rua Da Misericordia 76, Lisbon, 1200-273
-
Close to the historic center
Great
8.2
8.7
/10
4.2
4.3
/5

4-star hotel in Lisbon's Bairro Alto district with panoramic rooftop bar views

Rooftop Bar & Views

The hotel's rooftop bar offers panoramic views of Lisbon and the Tagus River. It is open seasonally and serves cocktails prepared by staff like bartender Juan. Guests can see São Jorge Castle and the Chiado neighborhood from the 6th-floor terrace.

Rooms & Design

All 47 rooms were designed by Portuguese architect Miguel Saraiva, with a dark contemporary color scheme. Larger suites on the sixth floor include a private terrace with seating for four. Each room has air conditioning, a minibar, and soundproof windows that reduce street noise.

Location & Nearby Attractions

The hotel is 50 metres from Trindade Theatre and within 8 minutes' walk of Rossio Train Station and Baixa/Chiado Metro Station. Camoes Square, São Jorge Castle, and Carmo Convent are all within a 10-minute walk. Lisbon International Airport is 9 km away, reachable by metro or airport shuttle.

Dining & Breakfast

A daily breakfast buffet is served in the basement dining room, with cold items and a pancake maker. The hotel has a coffee house on site and offers wine/champagne and room service through the 24-hour front desk. Several bars and restaurants are within 200 metres of the hotel.

Family & Business Offerings

Babysitting and child services are available, and family rooms can accommodate a pack-and-play crib on request. The hotel provides a coworking space and meeting/banquet facilities for business travelers. A concierge service helps arrange public transport tickets, bike tours, and walking tours.

Highlights

Location: 50 m from Trindade Theatre, 8 min walk to Rossio Station

Rooms: 47 rooms designed by Miguel Saraiva, suites with private terrace

Views: Rooftop bar with panoramic Tagus River and castle views

Dining: Daily breakfast buffet, coffee house, wine/champagne service

Family: Babysitting, family rooms, child amenities

Business: Coworking space, meeting rooms, concierge

“This hotel's modern rooftop bar and its prime location in the Bairro Alto district stand out; architect Miguel Saraiva's contemporary design adds a refined touch throughout. Its proximity to local dining and cultural spots makes it appealing. In my opinion, it's a solid choice for those wanting to be in the heart of Lisbon's action.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Superior Double Room
    2 persons
    260 sq. feet
    1 Double bed
    Air conditioning
    Heating
  • Classic Double Room
    2 persons
    250 sq. feet
    1 Double bed
    Air conditioning
    Heating
  • Club Double Room
    2 persons
    260 sq. feet
    1 Double bed
    Air conditioning
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Live entertainment
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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9Hotel Mercy Location

Rua Da Misericordia 76, Lisbon, 1200-273
Map view
Nearby
Square
Rossio Square
1800 ft
Church
Church of Sao Roque
500 ft
Church
Miradouro Sao Pedro de Alcantara
1500 ft
Museum
The National Museum of Contemporary Art
1700 ft
Square
Luis de Camoes Square
700 ft
Theatre
Dona Maria II National Theatre
1600 ft
Rua das Portas de Santo Antao
Casa do Alentejo
1600 ft
Calcada da Gloria
Elevador Da Gloria
1200 ft
Restaurants
Cervejaria Trindade
500 ft
20 C R. Nova da Trindade
Taberna Bairro do Avillez
400 ft
Rua Nova da Trindade 18
Restaurante Sacramento
1100 ft
Calcada do Sacramento 46
Grapes & Bites
400 ft
Rua do Norte 81 Bairro Alto
Sinal Vermelho
300 ft
Rua das Gaveas 89
Marisqueira M
500 ft
Rua do Norte 100
Mercantina
200 ft
Rua da Misericordia 114
Castro Restaurante
200 ft
Rua das Gaveas n.74 78
Cafe A Brasileira
900 ft
Rua Garrett 120
Explore Lisbon
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Rossio Square
Rossio Square
7 minutes' walk
A vibrant hub with cafés and musicians. Great for people-watching and enjoying local culture in a picturesque setting.
Santa Justa Lift
Santa Justa Lift
9 minutes' walk
A historic elevator offering stunning views of Lisbon. Unique architecture and a great photo opportunity.
Time Out Market Lisboa
Time Out Market Lisboa
11 minutes' walk
A food market featuring diverse local and international favorites. Perfect for tasting regional delicacies.
Carmo Archaeological Museum
Carmo Archaeological Museum
8 minutes' walk
An ancient convent housing fascinating archaeological finds. Notable for its atmospheric ruins and art collections.
Bike Tours
5 minutes' walk
Guided bike tours available for exploring Lisbon's historical sites. Ideal for all fitness levels; rentals also nearby.
Relaxing at Jardim Antonio Nobre
3 minutes' walk
A serene park space ideal for relaxation. Enjoy its lush scenery or a peaceful afternoon in beautiful surroundings.
Wild Beach Experiences
7 minutes' drive
Thrilling beach activities available such as surfing and kayaking. Seasonal bookings recommended for adventure lovers.
Sinal Vermelho
Sinal Vermelho
1 minute' walk
Cozy local eatery known for its seafood dishes and wines. Casual ambiance makes it a great spot for a quick meal.
Cervejaria Trindade
Cervejaria Trindade
2 minutes' walk
Traditional Portuguese cuisine in a stunning historic setting. Signature dishes include grilled fish and craft beers.
Restaurant Sacramento
4 minutes' walk
Modern dining with a focus on Portuguese flavors. Elegant atmosphere with creative dishes; reservations recommended.
Bairro Alto
5 minutes' walk
Lively nightlife district with bars and clubs. A hotspot for live music, dance, and a vibrant crowd, ideal for night owls.
The National Museum of Contemporary Art
The National Museum of Contemporary Art
6 minutes' walk
Showcases Portuguese contemporary art in a striking palace. Regular showcases and family-friendly activities available.
Tips on navigating the city
  • City Centre
    Lisbon 11 min  ·  3000 ft
  • Airports
    Humberto Delgado (LIS) 15 min  ·  6.0 mi
    Aerodromo Municipal de Cascais (cat) 32 min  ·  13.2 mi
  • Train
    Rossio Train Station 5 min  ·  1400 ft
  • Underground
    Baixa-Chiado 5 min  ·  1400 ft
  • Bus
    Bus stop 2 min  ·  400 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 15.0 per person.
Pets
Pets are allowed on request.
Languages
English, Spanish, Portuguese, Polish, Russian, Ukrainian
Number of floors:
6
Number of rooms:
47
Former name
Mercy Hotel

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
9Hotel Mercy is often praised for its excellent location in the heart of Lisbon, within easy reach of shops, restaurants, and attractions like the Carmo Convent and Praca Luis de Camoes where you can hop on tram 28. Guests appreciate the modern rooms, with some noting the spaciousness and quietness, especially those facing the back. The rooftop bar is a highlight for many, offering lovely views at sundown, although some have noted the hotel's decor may need some refurbishment.
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Review score
Based on 3 verified reviews
6.0 /10
Nice
67%
Recommend
Location
9.3/10
Free Wi-Fi
9.1/10
Value for money
7.8/10
Facilities
8.1/10
Pros
Friendly staff
Comfortable bed
Central location
Large room
Cons
Non-working AC
Weak soundproofing
Flooded bathroom
Guest reviews
based on 3 reviews
6.0/10
based on 823 reviews
8.2/10
Gérard from France
Single
Superior Double Room
4 nights in October 2025
|
Reviewed: December 09, 2025
6/10

Acceptable Stay with Some Issues

sewage smell dark decor
My stay had a few disappointments. Room 104 smelled like sewage. It was quite bad throughout my entire stay. The room decor was very dark. The patio was essentially unusable because of the heat and noise coming from the AC units.
0 Helpful
Carolyn from United Kingdom
Couple
classic double room
4 nights in November 2025
|
Reviewed: December 07, 2025
5/10
mildew smell slow draining
the location was acceptable, giving access to nearby restaurants.
the room smelled strongly of mildew. i reported this every day, but nothing was done besides a superficial cleaning. water also pooled in the shower, and the sink drained slowly.
0 Helpful
james from united kingdom
Couple
classic double room
3 nights in November 2025
|
Reviewed: November 16, 2025
7/10

a decent stay

excellent location friendly staff dark room disorienting decor
the location is excellent. it provided easy access to the subway, restaurants, and shops. the staff were very friendly and helpful.
the room was dark without enough lights. i nearly walked into the glass bathroom several times. the bathroom decor felt disorienting to me.
0 Helpful

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